Dear Reader,

 

Without prejudice.

 

This outline has been created to cover aspects of Terms and Conditions related to MEC BEYOND. At any point a person enrolls and pays for service(s), it will be deemed that they have read and accepted the Terms and Conditions herein.

 

To view RDV Facial services of the website (excluding your direct booking with GOrendezvous), you will be prompted to become a member. After your registration has been completed, you an email confirmation to confirm your email address will be sent to the email address registered. This protects the site from phishing and spam bots.

 

Massage & Esthetics Care Beyond, also noted herein and as, MEC BEYOND, expresses thanks for your time in reading this document and understanding the importance of the outline.

 

Sincerely,

 

MEC BEYOND

Management.

CORPORATE PROTOCOL FOR THE DISINFECTION OF TOOLS AND EQUIPMENT.

 

For the safety of our staff and customers, the following measures have been implemented by

 

  • Staff have completed an infection prevention certificate program from PREempt.

  • A protocol guide for safety at work practices has been created and implemented by Massage & Esthetics Care Beyond since the beginning.

  • This guide refers to the safety obligations of employers described by the CNESST, as well as to references to information from the Quebec Ministry of Health, Health Canada and Health Ministry of Ontario.

  • The guide contains information on the types of transmittable diseases, the risks, preventive measures and the protocols for disinfecting the workstation, tools and equipment.

  • The products used to disinfect the workstation, tools and equipment are products approved and listed on Health Canada, namely REJUVENATE, in Quebec PREempt.

  • We are fully insured. In order to obtain insurance, proof of our protocol guide has been requested and verified by the insurance company.

We take everyone's health and safety seriously.

 

PERSONAL SAFETY / PROTECTIVE EQUIPMENT WILL BE WORN AT ALL TIMES BY CARE AESTHETICS MOBILES BEYOND STAFF.

 

The staff and I will wear a mask when performing our services as this not only protects us from germs but also protects us from dust caused by pedicures, (dead skin dust) from fingernail and toenail tips. Chemical vapors from products such as acetone, disinfectant and disinfectant alcohol. From the powder of products that emit dust particles that are not healthy if inhaled. Or droplets of blood that sometimes occur during waxing ...

 

So please understand and not be sensitive that we are wearing a mask as it is for our protection. It has nothing to do with feelings.

COVID-19 PROTOCOL

 

To ensure your health and safety and that of our employees, our team has worked hard to put new procedures in place.

 

Before your next appointment, please read the following new practices which adhere to the regulations issued by the Government of Quebec and the CNESST to reduce the risks and spread of Covid-19.

 

I thank you in advance for your cooperation and understanding of the importance to everyone.

 

STAFF PROTOCOL

 

  • All products, material, and equipment have been properly disinfected using the CNESST industry-specific practices and protocols.

  • Wearing a mask is mandatory for all employees.

  • New gloves will be worn at all times.

  • A visor or protective glasses will be worn depending on the service(s) provided.

  • Our team will be practicing frequent hand washing and physical distancing as much as possible.

  • Between clients, our staff will disinfect all equipment and tools used for treatments.

Personal Hygiene:

 

​Clarification:

 

Every customer will be responsible for exercising sound judgment and common sense for his or her hygiene at the time of scheduled appointments.

More specifically: For personal areas, such as waxing service, a shower/bath is required after a bowel movement or personal intimate activity. Personal waxing is prohibited during menstruation.

Privacy:

  • All information received, discussed, and otherwise transmitted remain confidential within MEC BEYOND.

Hand washing:

 

You will be asked to wash your hands after your arrival.

 

Service Terms & Conditions

 

Reservations:

  • It is recommended to schedule your appointments as far in advance as possible to ensure availability.

  • All new clients must complete a Consultation session before scheduling their first service.

  • MEC BEYOND will be happy to combine and build a custom package that meets your beauty goals.

  • Call us during regular business hours if you require assistance with booking your Consultation.

MEC BEYOND Set-up time:

  • Allow 15 minutes before and after your appointment.

  • If you have a specific end time to meet, please advise staff upon the start of the visit or at booking.

Tardiness: with advance notice.

  • If the client gives notice of being late, we will accommodate on another day free of charge if we can’t fit on the same day at a different time.

  • The notice must be received by telephone, 1 hour before the appointment time.

  • The contact information of the MEC BEYOND staff will be confirmed to you so that you will contact them directly.

  • No refunds for the complete cancellation of the appointment.

No-Shows: without advance notice.

  • Our staff is prepping and ready for your appointment.

  • A 100% charge of your service schedule is payable, for no-shows.

  • There are situations and circumstances where we waive this particular policy, but they’re rare and have to be valid reasons.

  • Your Luxury Spa treatments are reserved especially for you. Should you need to cancel, or reschedule, please notify us 48 hours (2 business days) in advance.

  • Rescheduling with less than 48 hours (2 business days) is subject to the full-service fee of the scheduled services.

  • When appointments are not met, we not only lose your scheduled business but that of a potential business of another customer who could have scheduled at the same time.

 

Age Requirements:        Attendance or consent from *a parent or legal guardian*

  • Services to minors, below the age of 16 must be attended or consented by *_*

  • Minors of the ages of 16 to 17, the parent or legal guardian may sign a waiver of attendance.

 

Payments:

  • All Service reservations require a deposit in order to book the appointment and guarantee reservation.

  • There are no CASH refunds under any circumstance.

  • Balance is due upon completion of the services on the reserved date, by e-transfer or cash.

Sales tax for Services:

  • As a self employed person, sales tax is not presently charged, based on the Sales Tax regulations of Quebec and Canada. 

 

Cell Phones:

  • Due to the nature of the services, texting or answering phone calls will be challenging.

  • When possible, make and take all calls before or after the session.

  • Services are booked for a specific amount of time. Remember to consider the 15 minutes set up before and takedown after your session.

                Example: 60 minutes Facial, plus 2 x 15-minute will be a total of 1 hour and 30 minutes.

 

Pets:

  • Are not allowed at your appointment.

  • For the safety of your pet and the timeliness of the service, please ensure your pet is taken care of before the session, all their needs met.

Health History and Illness:

  • Providing a safe environment for everyone is of utmost importance. This includes you, staff and family and friends. We must all act responsibly to ensure everyone’s safety.

  • A Customer Form will be provided and must be completed and signed by you.

  • The form will have a list of specific illnesses, that may not include something specific to you, however, there is an area in which you can provide additional information.

  • Additional information must be provided before any appointment, should your health status, health treatments, or medication change.

  • Services provided are non-medical and should not be performed on a person with certain medical conditions. MEC BEYOND reserves the right to postpone or refuse service should there be a concern of a medical nature. Example: Nail fungus, skin lesions, infection, or COVID symptoms.

 

Privacy and Confidentiality:

  • All information received, discussed, and otherwise transmitted remain confidential within MEC BEYOND.

 

Right to Postpone or Refuse Service

 

RIGHT TO POSTPONE SERVICE:   Services provided by MEC BEYOND are NON-MEDICAL

 

For your health and safety, note:

 

The services provided are Esthetics services. None of the services provided are that of a Medical Specialist in nature.

 

If you have health concerns or suspect you need a Medical Specialist please consult with your Family Doctor OR Dermatologist, who are medically educated and trained experts that treat diseases of the skin, hair, and nails.

 

For your health and safety, if there are concerns during the consultation, MEC BEYOND reserves the right to postpone any of the services in the area of concern until cleared by your Family Doctor or Dermatologist.

 

MEC BEYOND will be available as soon as all is approved and cleared by your Family Doctor or Dermatologist.

 

When you schedule your appointment with us, you are agreeing to these policies.

 

RIGHT TO REFUSE SERVICE:

Inappropriate behavior:

In the event of an appointment, for the safety of staff, at any time before, during, or after the scheduled appointment, the customer exhibits inappropriate behavior, of any type of threat, MEC BEYOND Staff reserves the right to REFUSE to provide the service, and reserves the right to obtain, call and engage with police and file a claim against such person(s), seeking legal action against the offender within the Laws and Jurisdiction of the Province of Quebec. To clarify, inappropriate behavior includes but not limited to:

 

  • Sex solicitation

  • Sexual innuendo

  • Display or discuss sexually explicit content

  • Verbal abuse

When you schedule your appointment with us, you are agreeing to these policies.

 

Not for Reproduction or Distribution Disclaimer:

 

None of the content, information, or materials on the MECBEYOND.COM or www.soinsesthetiquesmobile.com website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means.

 

All rights reserved, MEC BEYOND, Massage & Esthetics Care Beyond.

 

Thank you,

 

 

Management,

MEC BEYOND

Massage & Esthetics Care Beyond